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Hager Worldwide:
Terms & Conditions
Note: Hager Worldwide is a wholesale dental products company serving
Dental and Lab Dealers in North America and Canada. We are unable
to sell
products directly
to dental offices. If you are a dental office and are interested
in Hager Worldwide products please contact your preferred dental dealer.
Dealers: If you are not currently a Hager Worldwide Customer and
would like to sell Hager Worldwide products please contact our Customer
Service Department at
(800) 328-2335 or click
HERE
to download a credit application which can be mailed or faxed to us for
processing.
(You
will need Adobe Reader to download the application)
Need to Return a
product
To return a product to
Hager Worldwide,
you'll need to request a Return Authorization (RA) number. This can be
done by contacting our service department at
(800) 328-2335.
No
product return or credit adjustment will be processed
without pre-approval!
A
copy of the invoice or work order must accompany the returned product.
We'll need the following information to authorize your return:
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- Customer name
- Invoice/Work Order number
- Item number (s)
- Nature of the problem |
Returns for Exchanges:
Only saleable merchandise in unopened original packaging may be exchanged for other Hager Worldwide products, without a restocking charge, provided the
exchange is made within
thirty (30) days of Hager Worldwide's shipping date. After thirty (30) days of shipment date, a minimum of 25% restocking charge will be assessed.All returns for exchange must be
made with freight prepaid by the customer.
ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS.
Saleable merchandise, in unopened original packaging may be returned for full merchandise credit within thirty (30) days, credit id based on the
lowest price billed to the dealer for the
merchandise, less a minimum of 25% restocking charge. If product is unused but repacking is required, a minimum of 30% restocking fee will will be charged. All returns for credit must
be made with freight prepaid by the customer.
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PLEASE SEND ALL RETURNS TO:
HAGER WORLDWIDE, INC.
13322 BYRD DRIVE
ODESSA, FL 33556
USA
* Please make sure you mark your RA number on all packages sent back to
Hager Worldwide for
return.
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